14-day money-back guarantee
If AudioCrab doesn't do what you need, you can request a full refund within 14 days of your original purchase — no forms, no hoops. This applies to Monthly, Yearly, and Lifetime plans alike.
How to request a refund
Reply to your receipt email, or write to billing@audiocrab.com from the address on your account. Include:
- The email tied to your AudioCrab account.
- The date and plan of the purchase.
- A one-liner on what didn't work — helpful for us, not required.
Refunds are processed within 5 business days to the original payment method. Depending on your bank, the money can take another few days to land.
Renewals & cancellations
Monthly and Yearly plans renew automatically at the end of each billing cycle. You can cancel any time from your account — the plan stays active until the end of the paid period, then stops billing.
If a renewal charge is unwanted, tell us within 7 days of the renewal and we'll refund it and cancel the subscription in the same reply.
Lifetime plans
The Lifetime plan is a one-time payment. It's covered by the same 14-day guarantee — after that window it's non-refundable, but the plan is yours to keep. If we ever discontinue AudioCrab, we'll give at least 12 months' notice and honor any active lifetime purchases for the remainder of the service.
Exceptions
Refunds may be denied for accounts that violate the Terms of Service (e.g. abuse, fraud, chargeback threats). We reserve the right to refuse a refund in these cases — but we'll always explain why in writing.
Chargebacks
Please contact us before filing a chargeback with your bank. In every case we've seen, we can resolve it faster with a direct refund than either of us can with the payment network. Chargebacks filed without prior contact may lead to account suspension pending review.